Great customer service doesn't just happen. Measurements and corrections, data and tools make a good team great.read more
Powerful tools, screens, graphs, customer data, orders, status, notepads and measurements ... read more
People are the key to great service and sales, Social CRM is the key to the data to get it done ....read more
Spontaneous Organization -
a savvy web 2.0 software organization that blends old school core business functions, "ERP" with CRM, Social Network, BI, Reporting, and ETL SOA integration. Internet based business solutions for Sales, Marketing, Executives, and Customer Service Agents that integrate existing systems and processes.
Software is a metaphor for your business operations. Your systems should integrate seemlessly, instantly, and effortlessly - in a word it should be Spontaneous.
Your organization should work together as a cohesive team driving in one direction with one mission, every one in the organization focused on customer satisfaction and retention.
Running your business using software should not be a hassle nor a forced march, it should be Spontaneous and natural for your systems and teams to work together.
To learn more about Spontaneous Organization, ask for a customer follow up.